What Our Customers Think...

“Dear Kate and staff, thank you for supporting the swift and effective sale of my property, with a relationship that goes back almost 20 years I have never had to doubt your customer commitment, your integrity and your energy to support me. Truly exceptional service mindset and always with a smile. I do hope we can stay in touch and thank you once again.”

G Hargreaves, Vendor


“We have been so happy with the way you have supported us every step of the way during this process, thank you hugely. Heartfelt thanks once again Jacqui, you have been an absolute superstar, thoughtful guide and patient support through this process and we are sincerely grateful.”

A Roberts, Buyer, Bellapais


“We are so grateful for Oz stepping in and saving us a lot of our money and really do appreciate all the efforts you have all gone to in helping us.”

J Pilcher, Vendor


“Dear Kate

I would also like to thank you for the efficient way in which you dealt with our sale, and for the prompt transmission of the proceeds to our UK bank accounts. Thanks also to Jacqui Ashworth who was her usual helpful and supportive self.

Very best wishes,”

T & J Davies 


“Just to let you know all the proceeds have been received by the bank so thank you all very much.

Many thanks for all your and your colleagues help over the years right from the impulse purchase through various tenants to finally the sale – you have all been wonderful and so helpful with all the ins and outs of the peculiarities associated with owning a property in Northern Cyprus.

When the dreaded virus is hopefully over I will be back and will pop in to see you all.

Take care and many thanks again”

A-M Davies 


“Feeling emotional today mixed emotions I’m sure we will visit Cyprus again one day.

We are so grateful to have met you, as you have gone out of your way into helping us with the process taking the stress away at times. We found you to be very approachable & helpful but professional at the same time we couldn’t have done this without you! We would highly recommend you & your company.”

Thanks again
From Tina, Barry, Linda & family


“Thanks once more for all you’ve done. 

If you have a publicity outlet I’ll be more than happy to endorse. You’ve been beyond excellent. My only regret being that I was not with you from the off. 

R Kelly, Vendor


“Thank you again for all of your help in this matter.  You have been amazing. On many occasions in the years since we left Cyprus you have been solely responsible for me maintaining my sanity when it came to our business out there.

You are extraordinary! Four thumbs up from Chris and I for a job very well done

Kind regards
Alison, Vendor


“Jez and I would just like to say to you we are so very very grateful for everything you have done for us over the last few months, your commitment and the communication between us has been brilliant. I don’t t know how we would have coped without your hard work and determination. You have worked so hard  for your money that’s for certain.

We look forward to hearing from Ian Smith in the coming weeks/ months regarding the final phase!

Thank you again Jacqui”

Ali and Jez


“Wow! Huge thanks to Kate and all at Ian Smith’s. It really is appreciated. You have all been incredibly efficient and courteous throughout our time in Cyprus.

Once again, many thanks from both of us. “

Kind regards,
Susie and Yousef


“Dear Jacqui

Many thanks for the transfer of funds. I can confirm that we received the money today.Can you believe that this is finished?? Thank you so much for your hard work, perseverance and patience in getting this sale to completion.  I would highly recommend you as the TRNC number one agent! “

Regards, and thank you again for your efforts,
Alison & Chris


“ Thank-you So much for all your time Jacqui, you & Oz really have gone above and beyond to ensure this sale goes through. Ian Smith really is the only professional agency in TRNC and that’s why we went sole agent with you ”

Kind Regards,
Nikki, Vendor


“ You are very welcome. We can’t thank you enough for all the time and effort you put in to ensure that we finally moved into our new home. We would certainly have no hesitation recommending you and your company to anyone.

Wishing you a very Happy Christmas and New Year. ”

Kind Regards,
Mandy and Steve


“ Dear Kate

Just a very quick communication to extend my thanks and gratitude to you and your husband for concluding the sale of my apartment. I cannot envisage a more difficult situation with regards to concluding the sale after the pitiful state of the development, and your endeavours in getting the apartment cleaned up was nothing short of outstanding.

I am now starting to relax and unwind, thanks to the excellent negotiating skills shown in concluding the sale, so once again, thank you so much.

Could you also extend my thanks to Jacqui, who was so good in keeping me fully informed of progress throughout the proceedings.

Once again a very big thank you. ”

Kind regards,


“ Dear Jacqui

I felt I had to email you and thank you all at Ian Smiths for the recent sale of our flat. Not only was it sold quickly and for the price we were hoping for, but your professionalism was second to none ( Naomi Mehmet was spot on when recommending you ).

I would have no hesitation in recommending you in the future.

Best wishes for Christmas and the New Year. ”

D Gaze


“ Thank you for the invoice

I would like to say what a pleasant experience we had in the dealings with your company

The service you afforded me was first-class and having Oz guiding me through the legal maze, when the contract was signed, together with the Land registry and tax office visits made the whole experience very easy and completely stress free for me.

I particularly enjoyed sitting on the bench, in the sun, outside the Land Registry while Oz kept passing in front of me going from one door to another, until finally providing a document to be signed, which concluded the whole transaction

I would like thank you and all your staff for all your efforts and I will definitely be recommending you to my circle of friends in Cyprus ”

Many thanks,
Dave S


“ I am now back in the UK until March, but just wanted to drop you all a line at Ian Smith to say a huge thank you for all the help you gave me whilst I was over last month.

Ever since I purchased the house through you some 9 years ago and all through the renting of it to various tenants everyone at Ian Smith has been kind and helpful. Even when I had taken full possession when I came out this time you were all still there to hold my hand and help me with some of the problems I had.

So a huge THANK YOU to all of you – hopefully I am now sorted out, and will not have to trouble you again – but don’t hold your breath! ”

Kind regards and best wishes,
A Davies


“ Just to confirm that the deposit money arrived in my account today.

Many thanks for the swift return of this. Can I also echo Aiden’s comments about the quality of service we received from your company, on every occasion everyone we spoke to and dealt with was always helpful and professional, please pass on my thanks to your team. ”

Thank you again,


“ Dear Kate and Jo

Thank you so much for your help with the difficulties that were experienced regarding the rental of our property; and subsequently for achieving a sale so quickly.

We felt we had confidence in handing over the management to you. Confidence was a new experience for us ! ”

Many thanks and kind regards,
B Gatenby


“ Thank you Kate.

I can confirm that both payments have been received and these represent the total due to us for the sale of Montana Park.

I’d also like to thank Jo for the efficient and professional service she provided. The sale has been smoother and easier than I expected and I think this is largely down to Jo. Your company was recommended to us by a resident at Montana Park and by Abode and it is a recommendation we are very pleased we took up. ”

Best regards,
David and Janet Simmers


“ Kate – good morning,

I arrived back in Cyprus last Tuesday evening. I had to find a new property to rent, move out of existing property and into the new one, very quickly.

Friday p.m (less than three days later) I was sitting in the new property surrounded by my ‘stuff’ which Jo had very kindly helped me move.

I cannot thank you guys enough for the huge effort that was made to make this happen, it was truly above and beyond the call of duty, and was very much appreciated.

The professionalism constantly displayed by you and your staff (regardless of current weather!) is to be commended. I will continue to spread the word. You deserve to be the Agent of choice for property dealings in TRNC. ”

Best regards,
Ken, Tenant


“Just to let you know we have heard from the bank and the funds are in our account.Thank you so much for your help with this matter.Still find it hard to believe they only saw the house a fortnight today !!! ”

Best wishes and thanks Barbara and Keith


“We would like to say a special thanks to yourself,O z, and your office team for all you help and professionalism with regard to selling the apartment and a special thanks to Jacqui for reassuring Laura of the procedures

We would not hesitate in recommending Ian smith estates to any person purchasing or selling Property in North Cyprus

Many Thanks ”


Dave & Laura Williams

“Thanks so much for all your help with the sale of our property. Your combination of enthusiasm, determination and persuasion works wonders! Best wishes”

Mike and Maggie


“Thank you for your email advising that the sale of our villa has completed and I can confirm that the funds have been received into our U.K. bank account today.

Both Jackie and I would like to take this opportunity to thank you, Oz and all at Ian Smith for all the help, advice and support in, obtaining the Kocan for our villa, securing a buyer and concluding the sale for us. We both feel that we made an excellent choice in choosing your company to market our villa and are sure that no other agency would have given the service that Ian Smith Estate Agency provided. We will certainly recommend your Estate Agency to anyone who wants to buy or sell their property in North Cyprus.

Thank you all once again.”

D & J Hacker


“Thank you so much. Your great communication and professionalism has been outstanding throughout the whole process. To the point that we seriously considered retaining the properties and for you to manage them. We hope to come out to Kyrenia in September, be good to put a face to your name! Kind regards” 

Helen, Vendor, Patara site


“We used Ian Smith for our sale as we felt they were the only estate agent in North Cyprus we could trust…their service was extremely good, always turned up when they said. It was a very relaxed relationship..”

Vendor, Karsiyaka


“We’d like to thank all the staff at Ian Smith’s for the efficient & professional way they handled the sale of our property in Alsancak. Special thanks go to Jacqui who took us through the process from start to finish in her ever cheery way & who never left any of our many questions unanswered. Also thanks to Osman for handling the final transfer so speedily.
We’d thoroughly recommend Ian Smith’s for their knowledge in all property dealings including shipping of goods, transfer of funds & auction advice.
Huge thanks again.”

Jill & Julie


“Hi Kate, Thank you for your very welcome email,and especially thank you to Jacqui,we look forward to concluding our business by the end of the week,and will recommend you on the Patara facebook site as there a couple of other owners that wish to sell. Best Wishes.”

Phil and Jeanette


“We’d like to thank you both and your colleagues for all the work you have put into selling the property for us, and dealing with the various small crisis along the way, so thank you for your time and patience! You will be relieved to have it off your books no doubt.”

B and H Piggott


“Thank you’ to Kate for another job well done by Ian Smith. I have probably said it before but it is worth repeating anyway and that is you could train most UK estate agents in the skills of service delivery.”

G Lacey, Vendor


“Gilly, I would like to take the opportunity to thank you for all of your assistance, the service was excellent and I would be happy to recommend your Estate Agency without hesitation. Again, thank you.”

Keith and Lesley


“We would like to thank you and Osman for all your effort and good service in helping us in achieving this sale. Please thank Osman for all his behind the scenes work, i know he did a lot to help, and also thank Jacqui for her help throughout. We are very grateful for your excellent services. THANK YOU ALL.”

T Howarth, Vendor


“I would like to inform you that I was very pleased with the professional and friendly way that your employee, Jacqui, approached the small property purchase that I recently made in Karmi and her mannerism was very helpful indeed so I would like to thank your agency for the attention and communication, given by Jacqui, including the fact that she was very knowledgeable with information that I requested regarding North Cyprus. Therefore I would not hesitate to recommend her/.your agency to anyone who might be interested re future property purchases, via your well established agency. Thank you.”

J Ferry, Doha, Qatar


“The money is now in my account and I am so surprised at how smoothly and swiftly it all went. A fair chunk has already been withdrawn and shared between sons, Hilary and grandkids so I guess you have their thanks as well. I really do have mixed feelings about the sale because it was always my dream to retire over there, it really is such a beautiful place, but that now seems unlikely. If circumstances did ever change though I think I would probably rent and the first person I would ask for advice is you. You, as always, have been honest and sincere in my dealings with Ian Smith’s, as have Kate and the rest of the staff, and I can not praise any of you highly enough, please give them all my thanks. Well Jacqui, it seems that after so many years of being a rather severe headache to you, you are now cured, but please take care, sincere best wishes to you and your family and many, MANY thanks for all your help and guidance. Kindest Regards”

J Bradshaw, Buyer and Vendor


“We would like to thank-you for your help in selling our property, we were very happy with your services and we would definitely recommend you to others. Kind Regards”

Linda & Chris (Vendors)


“Just a short email to say thanks to all the team at Ian Smiths especially Kate and Oz and a very special thank you to Jez Pilcher for his unbiased advise and professional dealings on my behalf for the property I have purchased. I have no hesitation in recommending this estate agents to anyone. 5 Star service. Kind Regards”

Rod Turner (purchased resale 2010)


“Dear Kate, I am writing to let you know how pleased we have been with the service from Ian Smith but in particular from Margot. I don’t know if most sales in the TRNC are as difficult as ours, or even more difficult, but it seems that estate agents have to do so much that would be done by a solicitor in the UK. We seemed to have obstacles thrown up at every turn but Margot always had an answer and also managed to calm the panic in us that seemed to engulf us. You need to look after her! At an objective level it became quite interesting to see the things that should have been done and hadn’t and the advice we should have had and didn’t receive and we would never have known about if we hadn’t decided to sell! However, when we bought the house, through Ian Smith, we got some good advice on what to buy to meet our objectives and I think the fact that we were able to sell in a difficult time and in a relatively short timescale in these circumstances validates that advice. All your staff that we have come in contact with when selling have been unfailingly friendly and helpful and in this respect would also like to mention Jacqui and Jez – a good team. You can rest assured that we will recommend Ian Smith in the future. We didn’t even mind paying your fees – you earned them!”

Gordon & Jeanette, Buyer. February 2010.


“Dear Margot, Please allow me to wish you and your family happy Christmas and a New Year. I, myself and may family is very thankfull to you personally and to your company concerning with your friendly effort aiming to help us to by a property. Your hospitality at your office and efforts were both tremendous. I’ll advise you and your company to my friends who will like to buy a proper property. Because your ability to find proper property to me that responded to my expectations was very valueable. With my best regards. “

H Sarica. Under-secretary to President of TRNC, Buyer. December 2009.


“Kate, thanks very much for the update and everything you, Oz and your team have done.”

S Riva, Vendors. August 2008.


“Many thanks for letting us know that the sale has at last been completed . We can hardly believe it. You have been an absolute star and such a good communicator, keeping the process moving and ironing out all the problems.”

Brownlows, Vendors. June 2008.


“I’d just like to pass on my sincere thanks to you all for everything you have done for me and i hope that the purchasers will enjoy many happy years there.”

K Campbell, Vendor. June 2008.

“If you want honest and hassle free property advice and guidance, then go to IAN SMITH’S . Once again many thanks for all your help.”

J Bradshaw. Purchaser and vendor, Girne. February 2008.


“You’ve made our Christmas, Kate. Many thanks to you and your team for achieving the unexpected.”

R & M White, Purchasers and vendors. December 2007.


Thanks Kate. And thanks too for all your help throughout the purchase. We are very pleased that all has been signed and sealed (subject obviously to the permission to purchase / transfer of title deeds) and are looking forward to many happy times there. Best wishes to you and Margot for Christmas and the New Year.”

S Robinson. December 2007.


“I can honestly say that of all the hundreds of firms and people we dealt with in Northern Cyprus over the years, you and your company are by far the best – the most organised, the most efficient, the most helpful, the most professional – I only wish we’d dealt with you from the start! Hope you too have a great Xmas and New Year – love to all the family and thanks again for everything.”

P Hall. December 2007.


“We would like to thank you for all your help and professionalism and will recommend you and your company to anyone we know looking to purchase property here.”

K Ekerete. December 2007.


“May we take this opportunity to thank you for your help and service. We should also like to praise the professionalism of both Jacqui and Margot. Sincere thanks.”

Warmest regards, M and D Hollingdrake, Karmi, Vendors September 2007


“Thanks Margot, thats fantastic. Thank you so much for your prompt response! We will be recommending Ian Smith all the way!!!”

K Howells, Catalkoy (Purchaser, Resales) August 2007


“Ian Smith and the Eurocoast Group made buying a property in Northern Cyprus very easy. The price was right, the location great, and my villa is a dream. The straight forward deal on the property by Bill Hickey, followed by assistance picking kitchen and tiles by Joanne and info emails by Julia, all helped to keep me in touch with the progress of my villa. Thanks for everything.”

Mr. H.M. Betteley, Kayalar (Purchaser New Build) May 2007


“Purchased my first house through Ian Smith Estate Agents, nothing was too much effort, taken to various properties and back again until I was happy with my final choice. Any questions were quickly answered, anything not known immediately was found out and answers sent on. Made the purchase of the house very easy and as I am living in the Middle East finding somebody I could rely on made it much easier than I had expected. Definitely recommend them to anybody else.”

JM Holt, Dogankoy (Purchaser New build) March 2007


“Throughout the purchase of buying our apartment the staff at Ian Smiths have been very friendly and helpful answering any queries and have kept us up to date with any new developments. All in all a first class service.”

John & Marissa Ratajczyk January 2007


“I must say we have been very impressed with the sevice that Ian Smith has provided in connection with our apartment and would not hesitate to recommend to our friends.”

C & A Cooper, Ozankoy (Purchaser – new build) January 2007


“I’d just like to say that that I found the Ian Smith agency to be both open and honest when I bought a flat through them. No matter what my queries, and I had many, often repeated, I was always met with prompt and helpful advice. I know of people who bought through other agencies who were charged, without prior warning, commission on every financial transaction and were sometimes intentionally misled over matters of deeds, law, and expected return. I never encountered anything other than honesty in my transactions, and this honesty has been proved subsequently through experience.”

Colin Smith January 2007


“Can I say its been a pleasure doing business with you both?”

N Sergison, Ozankoy (Purchaser – new build) Ozankoy 2004


“A thank you for the best exhibition at excel. I thought I should write and say that I thought that your person (an attractive young lady) was the most informative and gave the most reliable information in the section on Northern Cyprus. I spoke to many other estate agents but your representative was by far the best.”

P Robinson Excel March 2005


“We wanted to say how much we have appreciated the service your company have provided to us during the sale of our house. Although we did not place the property with you on a sole-agency basis your company was the most professional throughout and certainly took more viewings to the house. Once an offer was made Margot guided us through the process and was never less than helpful, professional and very patient. She answered all our questions and gave us some very useful advice and she even acted as go-between forwarding messages when our solicitor was unable to get e-mails through to us at home here in England. Whenever we contacted the office, if Margot was unavailable, all staff have been very helpful and messages were always passed on. It has not been an entirely easy process but it has been reassuring for us to know that we could rely on the professional service of your company to help us through the difficulties. Please pass on our thanks to the staff team and especially to Margot.”

J Waring, Bellapais (Vendor – new property) Excel March 2005


“We were very happy with the personal service Ian Smiths gave us and it was always a pleasure to go to the Office where we would be assured of this personal attention even when it was obvious that we had called at the wrong time and people were taking a snatched lunch! Communications with us in England were frequent and we were kept fully in the picture at all times. All in all, considering what a stressful business selling a house can be, we found the whole operation remarkably smooth and trouble free (even though it took a little longer than anticipated)”

R and A Maynard, Karsiyaka (Vendors, character property)


“Id initially dismissed looking at an old Ottoman farmhouse on the Smith website as it only had two bedrooms, despite being a beautiful house. However as Kate Smith got to know us as a family, understanding our needs and tastes, she persuaded us to have a look at, knowing it was just the house for us. She could also see the potential it had to add an extra bedroom and bathroom. We loved the house and Kate and her team were supportive throughout the whole process. In fact even after the sale had gone through and we had our permissions, Ian Smiths were always willing to offer help, advice and recommendations. Their knowledge of the local market and the island and people themselves really was evident here and Im sure saved us from making lots of expensive mistakes.”

C Evans, Incesu (Purchaser – Character property)


“I would like to mention the friendly and efficient service received from the very beginning of my house purchase, and having tried some of the other agencies would have no hesitation in recommending Ian Smiths Estate agency to anyone looking to purchase a property in Northern Cyprus.”

J Fance, Edremit (Vendor – new build)


“All the staff at Ian Smith’s are extremely helpful and as the business has been in the TRNC for a significant period of time they are also very trustworthy. We are currently in the process in buying one of the Carob II Villas which has been made easier by being able to contact Ian Smith’s for any updates or amendments. Now that there is new UK contact number it makes calling a lot easier and cheaper to stay in touch. I would not hesitate to recommend Ian Smith Estate Agents to anyone considering the purchase of a property in the TRNC.”

D Chad, Kayalar (purchaser – newbuild)


“Both Geoff and I would like to thank you and your team for all the help you have given to us in choosing our new home in Northern Cyprus. We couldnt believe the amount of time you were prepared to spend with us to ensure that we found the property that was right for us and then all the help with the paperwork, solicitors and red tape. Your team made finding our dream property not only easy but also very enjoyable. We also appreciate very much that this is not the end of the service you provide and you will be there to hold our hands when we return to take up residency late in the year. Once again a big thank you for everything.”

Val Stuart -Traynor


“I have had the pleasure of dealing with Ian,Kate,Jacqui and the staff of Ian Smiths Estate Agency for over 5 years. Buying in a foreign country can be worrying especially when you dont speak the language. I cant praise them enough, I have recommended their services many times to others and my family,that have subsequently purchased. Ian Smiths have a large range of properties available but most important you also get…

  • Trust, when you are buying a property over 3,000 miles away.
  • Excellent communications.
  • Honesty throughout and free advice.
  • Staff speaking Turkish and English.
  • Full explanations and assistance through the legal buying or selling process.
  •  No hidden extras.
  • Friendly help and advice on absolutely anything.
  • After sales service second to none. In 5 years visiting Northern Cyprus I have been into other Estate Agents just out of curiosity, but I was not impressed, I always feel safe with Ian Smiths.”

Michael & Linda


“We have always found Ian Smith Estate Agents to be very professional in their work. When buying our house from them they were very helpful, explained things fully and gave advice where needed. We would certainly recommend them to anyone in the future.”

Norma Hutchcraft


“I would just like to say that the service I have received from Ian Smith’s has been excellent – staff in Girne have gone out of their way to enable me to make my dream come true, with lots of helpful, friendly advice. The purchase has been easy (if rather long!), stress free, clear and well organised. I would recommend Ian Smith’s above any other agent in North Cyprus.”